Service management solutions from small medium businesses to enterprise clients.

Skyline core code remains consistent yet our implementation packages of Skyline: Lite, Professional and Enterprise give total client scalability over project scope and commercials. Our modular approach ensures no 'big bang' is required and legacy systems can be replaced economically and without an operational risk.
For optimum results our Professional and Enterprise offering ensures business process reviews and module configurability/development and business model alignment for Enterprise clients

Understanding Clients

Our business analysts are people enthused by business processes. Upon engagement, discovery phases map out entire the entire customer experience as it exists today and work closely with clients in order to optimise without system disruption or change to the current business model.

The 'as is' model is used to plan a manageable change over agreed project durations between ourselves and our clients.

Skyline has been designed in close collaboration with our clients using our extensive experience gained over the last 25 years. As our client supply chain has evolved so has our software.

LIFE LONG RELATIONSHIPS

At Skyline we look at our clients as long-term partners. Process optimisation through systems, culture or even M&A activity should not be a one-off exercise. The continual challenging of the optimum key performance indicators (KPI) and seeking change needs to be evolutionary and take place throughout the life-time of the relationship.

All our innovation is as a result of solving real business problems with passionate business people.

Our whole business approach is based on this collaborative ethic.

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